WhatsApp Business API

WhatsApp Business API for Ghana

Connect with your customers on the world’s most popular messaging app. Send order updates, marketing campaigns, and support messages with verified business profiles, rich media, and interactive buttons.

MB
MyBrand
online
Hi! 👋 Your order #1042 has been shipped! Track it here: track.mybrand.com/1042 10:23 AM✓✓
Thanks! When will it arrive? 10:24 AM
Expected delivery: Tomorrow by 4 PM. We’ll send you a notification when the driver is nearby. 10:24 AM✓✓
Type a message

Trusted by businesses across Africa

Ebits Arkbank OyaGhana UDS AppSol ShrinQ Ashfoam Tospino
2B+
WhatsApp users worldwide
98%
Message open rate
500+
Ghana businesses on Arkesel

Everything you need for WhatsApp messaging

A fully managed WhatsApp Business API with all the tools to engage customers at scale.

Rich Media Messages

Send images, videos, PDFs, and location pins. Create engaging messages that go beyond plain text.

Interactive Buttons

Add quick-reply buttons and call-to-action links to messages. Drive engagement with one-tap responses.

Message Templates

Pre-approved templates for notifications, marketing, and transactional messages. Send at scale with Meta compliance.

Two-Way Conversations

Receive and reply to customer messages in real-time. Build genuine relationships through back-and-forth chat.

Delivery Analytics

Track message delivery, read receipts, and response rates. Measure campaign performance with detailed reports.

WhatsApp for every business

From e-commerce order updates to healthcare appointments — WhatsApp fits every industry.

Customer Support

Handle support tickets, answer FAQs, and resolve issues directly on WhatsApp. Businesses using WhatsApp for support have reported up to 40% reduction in call center volume.

Banking & Fintech

Transaction alerts, account statements, loan updates, and KYC verification. Secure, trusted, and instant.

Healthcare

Appointment reminders, lab results, prescription refills, and health tips. Reach patients where they already communicate.

Education

Enrollment updates, exam schedules, grade notifications, and parent communication. Keep stakeholders informed.

Logistics & Delivery

Real-time delivery tracking, driver updates, proof of delivery, and rescheduling. Reduce missed deliveries.

Four message types, one platform

Meta categorizes WhatsApp messages into four types. Each serves a different purpose.

Marketing
$0.0225per message

Marketing Messages

Promotions, offers, product launches, and re-engagement campaigns. Reach customers with targeted content.

Utility
$0.0040per message

Utility Messages

Order updates, shipping notifications, account alerts, and transaction confirmations. Keep customers informed.

Authentication
$0.0040per message

Authentication Messages

OTP codes, login verification, and account security messages. Secure your users with WhatsApp-delivered codes.

Service
Freewithin 24-hr window

Service Messages

Replies to customer-initiated conversations. No template needed — respond naturally within the 24-hour window.

Simple, transparent WhatsApp pricing

Two parts to your cost — a monthly platform fee and pay-as-you-go messaging.

Managed Service
Monthly Platform Fee
GHS 300
per month

Access to our managed WhatsApp API service. Always secure, updated, and supported. Includes setup, maintenance, and priority support.

No hidden costs Pay-as-you-go messaging Cancel anytime

Go live on WhatsApp in 3 steps

We handle the Meta Business verification and API setup — you focus on messaging.

1

Sign Up & Verify

Create your account and complete Meta Business verification. We guide you through every step.

2

Set Up Your Profile

Configure your business profile, create message templates, and get Meta approval.

3

Start Messaging

Connect your team, import contacts, and start engaging customers on WhatsApp.

Meet Kova IQ — WhatsApp commerce without code

If you want WhatsApp for sales, support, or marketing but don’t have a dev team, Kova IQ is built for you. AI auto-replies, a shared team inbox, Paystack payments, and ticketing — all from one dashboard.

  • AI sales agent that answers customer questions 24/7
  • Shared team inbox for multi-agent support
  • Accept payments directly in WhatsApp via Paystack
  • Ticketing and conversation routing
Explore Kova IQ →
No Code Required
AI Auto-Reply
Team Inbox
Paystack Payments
Ticketing & Routing

Start messaging your customers on WhatsApp

Join businesses across Ghana already growing with Arkesel’s WhatsApp Business API. Set up as fast as 24 hours.

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