Our Information Security Statement
Introduction
Arkesel is committed to maintain and improve information security within the organization and minimize its exposure to risks. It is therefore organization policy to ensure that:
Statement
- Integrity of information shall be assured.
- The confidentiality of customer’s information shall be assured.
- Information shall be protected against unauthorized access.
- Information shall be made available to authorized business processes, users and customers when required.
- Regulatory, statutory and legislative requirements shall be met.
- Business continuity plans for mission critical activities shall be produced, maintained and tested.
- Information security awareness shall be made available to all users.
- Breach of information security, actual or suspected shall be reported and will be investigated by the management.
Certification
Arkesel Company Limited is certified to ISO/IEC 27001:2022 for its information security management system. The certificate is issued by Sustainable Management Group (SMG).
The certified scope covers SaaS application development and telecommunication value-added services: bulk SMS, SMS API, USSD and USSD APIs, OTP API, SIP trunk and voice SMS, together with wholesale A2P SMS and payment services.
A copy of the certificate is available on request from support@arkesel.com.
