Two-way Communication with USSD

Arkesel's USSD allows you to engage with your audience directly and maintain a two-way communication channel. Your client can request important information such as balance inquiry, transaction and package details, etc.


What is USSD?

Unstructured Supplementary Service Data is a technology standard built into GSM that allows for fast and direct messaging between subscribers and operators. Even though you may think that most text-based communication is now out of date, statistics still suggest that USSD is widely used among telecom subscribers for very basic functions.

Manage Your USSD Code from One Platform

Arkesel offers the unique benefit of using our USSD gateway, manage the alerts and the responses through one platform. This allows you to save time spent in managing these campaigns and messages.


How Can USSD be Used?

  • USSD can be used for query services by displaying a structured menu and building upon questions to receive the right information
  • Collect essential user data and give ease to the user with a defined survey structure
  • Use USSD to register users to your service easily.
  • Unlike banking apps that need internet access and smartphone functionality, USSD banking can work on mobile devices, including feature phones.