You have questions. We have answers.

We are Arkesel. Arkesel takes the complications out of communication by providing platforms to manage your business communication. Connect and engage with customers.

How Arkesel works

How do I sign up?

To sign up, simply visit www.arkesel.com and click on the sign-up option on the top right corner of your browser. If you're using a mobile device, first click on the options menu on the top right corner and select” sign up” from the drop-down list. Fill in the required details and click “Sign up” below the information provided. You can login after verifying your email by clicking on the verification link sent to the email address provided.

How does it work?

It's a simple and very convenient platform for sending Bulk SMSs, Voice SMS and Emails to multiple phone numbers or email addresses with a single click. All you need to do is sign-up, subscribe to a plan and enjoy the service.

I want to know how to send messages with the platform?

After you login, click on “Bulk SMS” from the services dashboard. Visit this Youtube video link and follow the step-by-step guide to send your first message.

I haven’t received the activation email/I can’t activate my account?

Check your spam or junk folder. If you can’t find the activation email after checking your spam folder, login and click the “Send Verification Email“. If the issue persists, contact our support team.

How do I top up my SMS bundle?

Login to your account and visit “Recharge” => “Purchase SMS Plan” from the menu. You can now select your preferred bundle to purchase, starting from 10ghs. The top up process is automated. You can make payment using Mobile Money or a Card.

I tried with the payment gateway but it wasn’t working?

Find out if your Mobile Money or Bank Account has actually been debited, if yes, please contact our support team and provide payment details.

How much does the SMS cost?

Visit Pricing for our price list.